There’s a new breed of agency holding company on the rise: They are out to build multi-dimensional outfits to attract mid-size or even large clients, but they are built for speed and agility — something few established holdcos can say for themselves.
Meet the People is one digitally-native mini-holdco that’s quietly been growing its business base since Tim Ringel founded it in late 2021. Unlike some of its rivals that acquire and then assimilate into a single brand, MTP owns three agencies with distinct identities and purposes, said Ringel:
- VSA Partners, a Chicago-based creative shop handling clients including Google, Harley Davidson and IBM
- Public Label, a retail shopper and experiential agency working out of Denver, New York and Toronto, handling clients including Moet-Hennessy and Ford
- Match Retail, a Canadian pure-play performance shop with clients including Nespresso and LG
“I don’t believe in a unitary brands firm structure,” said Ringel, whose tenure includes stints in traditional holding companies that enabled him to learn how to scale. “Because it kills the fundamental differentiator of why your client or talent wants to work with an agency.”
But MTP is about to take an interesting left turn with the hope of solving the ever-bigger issue of identification deprecation. It’s taking an investment stake in a Swiss tech platform, called qiibee (pronounced kee-bee, so as not to be confused with the defunct Quibi), which is developing a consumer-controlled loyalty rewards program allowing consumers to redeem loyalty points across a wide variety of marketers — rather than just one at a time.
The concept is built on blockchain technology that safeguards the data from both a consumer and a marketer point of view. Currently, qiibee has 27 brands lined up, including Etihad Airways, Coca-Cola and Coinbase, reaching a total of 50 million customers.
The payoff? Fully consented zero-party data, which, in the age of deprecation, is pretty valuable.
“What we do is build an infrastructure where every loyalty program can build on, and to have one central database with all these rewards stored where we take responsibility on potentially billions of dollars in rewards,” said Gabriele Giancola, co-founder of qiibee. “Nobody owns the database, so no one can change the data. And you automatically create efficiency for brands because every reward is on the same chain. And they can connect more easily with each other and through that mitigate all reconciliation costs.”
The undisclosed investment gives MTP’s agencies access to fully-consented consumer data to guide clients. “If we apply a consent-based exchange of information between consumer and the brand without an intermediary like Google or Facebook — if we can create that for any mid-size brand, their future is pretty bright.”
His reasoning, given the mid-sized clients MTP’s agencies set their sights on, is that some of them can’t do this on their own. “Most of the mid-sized companies who run $50, $100, $200 million of media spend don’t have the resources, from analytics specialists to data scientists. Most of them don’t even have a data management platform,” he said.
Not everyone agrees with MTP’s choice to go the European route (Ringel is a German native). “The notion of investing in data capabilities is a strong first step as data intelligence is critical to marketing strategy, development and measurement,” acknowledged Jay Pattisall, vp and senior agency analyst at Forrester. “However, a zero-party data play in the stringent GDPR environment in Europe and the looming regulatory situation in the U.S. seems a bit short-sighted. In the near term zero-party data can be useful in activation and get around Google’s third-party data deprecation. But longer term the U.S. and European regulatory environments could challenge that strategy.”
Ringel responded that the very fact that qiibee is European puts MTP one step ahead of data privacy legislation. “If I want to bring something unique to my clients, I need to educate them based on the highest data privacy standards in the world. And that is Germany and Switzerland right now,” he said. “That’s what the future is going to look like.”
Joy Baer, a digital and tech consultant/adviser to media and entertainment companies, said the key to success for MTP’s zero-party data play with qiibee is scale. “They’ll need enough consumers to make the data set rich enough to be valuable to clients,” said Baer. “The strategy is solid and one to watch.”
Color by numbers
Matterkind, IPG’s data activation company, today plans to release a report offering clients a roadmap to prioritize diversity, equity and inclusion in their marketing efforts, Digiday has learned. Based on insights gathered by research consultancy MTM, here are some of the suggested improvements brands can make:
- The report found that over 50% of people think it’s important for advertisers to ensure they reach a diverse range of audiences, rising to 70% for people who are likely to engage with ads.
- Here’s why: 50% of customers agree that they are more likely to recommend a product or service if their advertisements are diverse and representative.
- Forty-five percent of customers feel that they are more likely to buy a product or service if its ads are diverse and representative.
- Forty-four percent of customers say they wouldn’t engage with a brand they felt it was not taking diversity and representation seriously.
- And 36% of customers have boycotted a brand because of those issues.
- As far as marketing strategy goes, the report predicts a 23% increase in advertisers adopting strategies to address underrepresented groups over the next three years compared to the last three years.
Takeoff & landing
- Some high-level executive moves went down in media agency land last week. John Osborn, a longtime Omnicom veteran who was most recently CEO of OMD USA, stepped down from the post, which he’s helmed since 2017. Ozzie, as he’s affectionately known, is being replaced by Christina “Chrissie” Hanson, who most recently was chief strategy officer.
- Over at IPG, Daryl Lee was promoted to CEO of McCann Worldgroup, replacing Bill Kolb, who remains chairman of the group. Lee most recently was global CEO of Mediabrands, the media arm of IPG, and this promotion is a return of sorts for him: He had moved up to the Mediabrands job after heading up UM, McCann’s media arm. And in that same tradition, replacing Lee atop Mediabrands is Eileen Kiernan, currently global CEO of UM.
- There was also a bit of account shuffling last week, as Hanes underwear brand put its media up for review — it has been handled by a few agencies, including Publicis’ Spark Foundry and Kepler Group … And Discover Financial Services landed its media business with GroupM’s Mindshare, representing a loss (again) for Spark Foundry as well as Dentsu, which had handled search through its 360i unit.
- Given the growing use of influencers as a marketing alternative, the Association of National Advertisers has issued measurement guidelines as a means of addressing questions of inconsistency and transparency. The metrics being introduced address awareness, engagement and conversion.
“We are seeing clients slow down. Many are waiting for their earnings before deciding if they’re going to go forward with initiatives. Price is always important when they’re trying to stretch marketing dollars. They’re asking us to dig a little bit deeper. We’ve really been in a hyper growth mode [but] we’re predicting it’s going to slow considerably in the second half of the year.”
— Keith Schwartz, CEO of digital agency/consultancy Bounteous, on marketplace conditions in the second half of 2022.
- Just as Bounteous’ Keith Schwartz indicated in the above quote, Digiday’s senior news editor Seb Joseph and senior ad-tech reporter Ronan Shields teamed up to lay out just how much softer the ad marketplace will be the rest of this year — bad enough that even digital will feel the pinch.
- Digiday senior marketing reporter Marty Swant dove into the political machinations behind the first proposed national data privacy legislation to ever successfully get out of committee.
- I looked into the chances of GroupM getting the rest of the marketing ecosystem to jump aboard its efforts to create a measurement framework for decarbonization in media. At first blush, it could be tough — but it’s vitally important.